Terms & Conditions

These Terms govern your relationship with the operator of All Slots Casino on https://allslots-play.ca (the "Website"), including your access to and use of any games, promotions, content, and related services offered through the Website. Effective date: 06 November 2026.

Definitions

OBSERVE: This section defines key terms used throughout these Terms to prevent ambiguity. EXPAND: Clear definitions reduce disputes about bonuses, payments, and acceptable play, and support enforceability across Canadian provinces. REFLECT: The definitions below apply whenever capitalized.

"Account": Your registered user profile on the Website used to access Services.
"Bet" or "Wager": A stake placed on a game outcome using funds in your Account (including bonus funds where permitted).
"Bonus": Any promotional offer, including welcome bonuses, free spins, cashback, or other incentives, subject to wagering and other conditions.
"Business Day": A day on which banks are generally open for business (excluding weekends and public holidays where applicable).
"Game": Any casino game, including slots, table games, live dealer games, and other gambling content available via the Website.
"KYC": "Know Your Customer" identity and verification checks (for example, identity, age, address, and payment-method ownership verification).
"Operator," "we," "us," "our": The entity responsible for operating the gambling Services accessible through the Website, including compliance and customer support administration, as described in these Terms and relevant regulatory notices.
"Player," "User," "you," "your": Any person who accesses the Website or uses the Services, whether or not they place a Bet.
"Prohibited Jurisdiction": Any country, province/territory, or location where access to the Services is unlawful or restricted, or where the Operator does not accept players.
"Services": The Website, Games, payment services, promotions, customer support, and any related features we provide.
"Terms": These terms and conditions, together with documents incorporated by reference (including the Privacy Policy and any Bonus-specific terms).
"Website": https://allslots-play.ca and associated pages under that domain used for the All Slots Casino experience.

Account Registration

OBSERVE: Canadian-facing registration must address minimum age, identity verification, and accurate information duties. EXPAND: Because Canada has provincial frameworks (notably Ontario's regulated market), we must also address geolocation and account eligibility by region. REFLECT: The rules below set eligibility, KYC requirements, and your security obligations.

Eligibility and age

Minimum age (18+): You must be at least 18 years old (or older if the legal gambling age in your province/territory is higher). By creating an Account, you represent and warrant that you meet the applicable legal age and have legal capacity to enter into these Terms.
Canadian regional access: Access may differ by province/territory. Ontario residents: the data provided indicates Ontario residents must use https://allslots.ca for regulated play under Ontario's framework. Rest of Canada: the data provided indicates https://allslotscasino.com is used for other Canadian regions. If you are located in Ontario, you must not register or play on the Website if doing so would bypass Ontario's regulated offering.
Location and geolocation checks: We may use geolocation and technical measures to confirm your location and to block access where required for compliance.

How to create an Account

Registration details: Provide requested information (such as email and other required fields) and follow any verification steps.
Email/identity verification: We may require email verification and may restrict withdrawals until verification is completed.
KYC documentation: On request, you must provide valid documentation (for example, government-issued ID, proof of address, and payment-method ownership evidence). We may request additional information to meet legal and risk requirements.

Your obligations

Accurate information: You must keep your registration and contact details accurate and up to date. We may suspend transactions if information is incomplete, misleading, or inconsistent.
One person, one Account: Unless we expressly allow otherwise, you may hold only one Account. Duplicate Accounts may be closed and associated bonuses voided.
Password and device security: You are responsible for maintaining confidentiality of login credentials and for all activity on your Account. Notify us promptly if you suspect unauthorized access.
No third-party use: You must not allow any other person to use your Account, including minors.

Betting & Gameplay Rules

OBSERVE: Gameplay terms must address bet placement, settlement, cancellations, integrity, and conduct (including chat/live casino). EXPAND: Online gambling creates technical edge cases (disconnects, malfunctions, latency) that must be handled in a predictable way, while also prohibiting collusion and fraud. REFLECT: The rules below define how Bets are placed/settled and the conduct expected.

Placing and settling Bets

Minimum/maximum stakes: Each Game may have minimum and maximum Bet limits, displayed within the Game interface. You must stay within those limits; we may void Bets placed outside permitted limits due to error.
Bet confirmation: A Bet is considered placed when the Game interface confirms acceptance (for example, a confirmation message, updated balance, or recorded game round). You are responsible for ensuring your intended Bet details are correct before confirming.
Results and settlement: Game outcomes are determined by the applicable game rules and (where relevant) certified random number generation or live dealer results. Settlements are based on records held by our systems; in the event of a discrepancy, system logs will be used to investigate.

Cancellations, modifications, and errors

No cancellation after acceptance: Once accepted, Bets cannot be cancelled or modified, except where mandatory by applicable law or where we void the Bet under these Terms (for example, a confirmed malfunction).
Malfunctions and technical errors: If a Game or payment process malfunctions, all affected play and payouts may be adjusted, voided, or corrected to reflect the intended outcome under normal operation. Where required, we will conduct a fair review using available records.
Disconnections: If you disconnect mid-round, the round may continue and settle according to the Game rules. If a disconnect prevents completion, the Game provider's rules and our records determine settlement.

Fair play, integrity, and user conduct (including chat/live casino)

Prohibited conduct: You must not engage in cheating, collusion, chip-dumping, exploitation of software errors, automated play using bots/scripts, or any attempt to manipulate outcomes.
Live casino/chat behaviour: You must not use abusive, discriminatory, obscene, or threatening language; harass staff or other players; or share personal data in public chat. We may mute, suspend, or close Accounts for violations.
Fraud prevention: We may delay or refuse settlement, withdrawals, or bonus conversion where we reasonably suspect fraud, account takeover, money laundering, or other prohibited activity, pending investigation.

Bonus Terms

OBSERVE: Bonuses require clear activation, wagering, time limits, and restrictions to be enforceable and fair. EXPAND: Canadian compliance and consumer protection expectations favour transparent conditions, anti-abuse controls, and consistent application across regions (while respecting Ontario segregation noted in the provided data). REFLECT: The rules below apply to all Bonuses on the Website unless a promotion states stricter conditions.

Activation and eligibility

Bonus-specific terms: Each Bonus may include its own conditions (for example, promo codes, eligible games, deposit requirements). Where promotion terms conflict with these Terms, the promotion terms apply for that Bonus only.
Identity and regional restrictions: Bonuses may be restricted by location, KYC status, or other eligibility criteria. If you are an Ontario resident, do not claim promotions on the Website that are intended for the Ontario-regulated site experience referenced in the provided data.
One offer per person/household: Unless stated otherwise, promotional offers are limited to one per individual, device, IP address, household, payment method, or shared environment where abuse is suspected.

Wagering requirements and timeframes

Wagering ("playthrough"): Some Bonuses require you to wager a specified multiple of the bonus amount and/or qualifying deposit before withdrawal of bonus-derived winnings is permitted.
Time limit: Bonuses and free spins may expire if not used within the stated timeframe. If no timeframe is stated, we may apply a reasonable default expiry period disclosed in the promotion details at the time of offer.
Max bet while bonus active: We may impose maximum bet limits during active bonus play. Bets above the stated limit may lead to bonus forfeiture and/or adjustment of winnings.

Prohibited games, actions, and bonus abuse

Restricted play: Certain games or bet types may be excluded from contributing to wagering (for example, low-risk wagering patterns, opposite betting, or strategies intended to convert bonus funds with minimal risk). The applicable exclusions are disclosed in the bonus terms or within the cashier/promotions interface.
Abuse and irregular play: We may withhold bonus conversion, void bonus funds, and/or reverse bonus-related winnings where we reasonably determine there is bonus abuse, collusion, multi-accounting, exploitation of errors, or other prohibited conduct.

Combining promotions

No stacking unless stated: Promotions may not be combined or "stacked" unless explicitly allowed in the offer terms.
Order of application: Where multiple offers exist, the Website interface and promotion rules determine the order in which bonuses are applied and cleared.

Payments & Withdrawals

OBSERVE: Payment terms must cover methods, verification, limits, fees, processing times, refunds, and conditions affecting bets/bonuses. EXPAND: For Canada, transparency on currency handling, third-party fees, and anti-fraud/KYC triggers is critical, and Ontario segregation must be respected. REFLECT: The following governs deposits, withdrawals, and related adjustments.

Deposit methods, currency, and fees

Available methods: The Website may support deposits via payment cards, e-wallets, and cryptocurrency (availability depends on your location and our payment providers). The methods shown in your cashier are the methods available to you.
Fees: We may not charge deposit/withdrawal fees, but banks, card issuers, e-wallets, or crypto networks may charge fees outside our control. You are responsible for third-party charges.
Anti-fraud controls: We may request verification before processing certain deposits or where unusual activity is detected.

Withdrawals, processing times, and verification

Withdrawal request: Submit a withdrawal via the cashier. We may require that your email and KYC checks are completed first.
Processing times: Withdrawals are typically processed within the timeframe displayed in your cashier, subject to verification, risk reviews, and method-specific timelines. Processing time does not include delays caused by third-party payment systems.
Method matching: We may require withdrawals to be made back to the same payment method used for deposits (where feasible), to support fraud prevention and compliance.

Limits, chargebacks, and refunds

Limits: Minimum/maximum deposit and withdrawal limits may apply and are displayed in the cashier or upon request.
Chargebacks: Initiating a chargeback or payment dispute without first contacting support may result in Account suspension and investigation. We may recover funds where a deposit is reversed after gameplay has occurred.
Refunds: Deposits are generally non-refundable once used to place Bets. Where a refund is legally required or granted at our discretion, it may be subject to verification and may exclude used funds, bonuses, or bonus-derived winnings.

Bonus funds and wagering impact

Withdrawal restrictions: If you have an active Bonus, withdrawing may be restricted or may cause forfeiture of bonus funds and bonus-derived winnings, as described in the applicable Bonus terms.
Corrections: We may correct balances where a payment, bonus, or game settlement error occurs, including reversing incorrect credits.

Limitation of Liability

OBSERVE: Liability terms must address fairness obligations, technical risks, and a compensation cap. EXPAND: Online gambling involves dependency on telecom networks and third-party providers; the Operator must disclaim indirect losses while preserving non-excludable statutory rights under Canadian consumer and provincial laws. REFLECT: The limitations below apply to the maximum extent permitted by applicable law.

Our obligations

Game availability and integrity: We will use reasonable care to provide the Services and to investigate suspected errors or malfunctions in good faith using system records.
Accuracy of records: We aim to maintain accurate transaction and gameplay records; however, you acknowledge that technical issues may occur and will be handled under these Terms.

Exclusions

Technical failures: We are not liable for losses arising from interruptions, delays, or failures caused by the internet, telecommunications networks, your device, malware, or unauthorized access not attributable to our breach of duty.
Third-party services: We are not responsible for acts/omissions of third-party providers (including payment processors and game suppliers), except to the extent liability cannot be excluded by law.
Indirect losses: We are not liable for indirect, consequential, special, or punitive losses, including loss of profit, revenue, business, or goodwill.

Compensation cap

Maximum compensation: To the fullest extent permitted by applicable law, our total liability to you for any claim arising out of or related to a Bet or a specific game round shall not exceed the amount of that Bet.
Non-excludable rights: Nothing in these Terms limits rights or remedies that cannot be excluded under applicable Canadian law.

Intellectual Property Rights

OBSERVE: The Website includes protected software, designs, text, and trademarks. EXPAND: Terms must prohibit copying and tampering while allowing lawful personal use. REFLECT: The rules below protect our and third parties' intellectual property.

Ownership: The Website, its content, underlying software, game interfaces, graphics, and documentation are owned by or licensed to the Operator and/or its licensors and are protected by copyright, trademark, and other laws.
Limited licence: You receive a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial entertainment purposes, subject to these Terms.
Prohibited uses: You must not copy, reproduce, distribute, publicly display, reverse engineer, decompile, modify, create derivative works from, or otherwise exploit any part of the Website or Services without prior written permission, except where permitted by applicable law.
Brand and marks: "All Slots Casino" and any associated marks are protected. No rights are granted to use trademarks except as necessary to use the Services as intended.

Privacy & Data Protection

OBSERVE: Users must be informed that personal data is processed and governed by a privacy policy. EXPAND: For Canada, transparency supports PIPEDA-aligned expectations and provincial privacy principles where applicable; operationally, KYC and fraud controls require lawful processing and retention. REFLECT: The statement below ties these Terms to the Privacy Policy.

Privacy Policy incorporated: Your personal information is collected, used, disclosed, and protected in accordance with our Privacy Policy, which forms part of these Terms by reference.
KYC and compliance: By using the Services, you understand we may process identity, location, and transactional data to provide the Services, prevent fraud, and meet legal/compliance requirements.

Changes to Terms

OBSERVE: Terms must specify how changes are made and how users are notified. EXPAND: Notice mechanisms should be practical (banner/email) and provide a clear option to stop using the Services if the user disagrees, supporting fairness expectations. REFLECT: The process below governs updates.

Right to update: We may amend these Terms from time to time to reflect changes in Services, legal requirements, security, or operational practices.
Notice: We will provide notice of material changes by reasonable means, such as posting an updated version on the Website, displaying an in-product banner, and/or sending an email where we have your verified email address.
Effective date: Updated Terms take effect on the date stated in the updated version (and in any event no earlier than the time they are posted on the Website), unless applicable law requires otherwise.
Your choice: If you do not agree to updated Terms, you must stop using the Services and may request Account closure, subject to verification and settlement of outstanding transactions.

Termination & Suspension

OBSERVE: Termination terms must cover suspension triggers, closure procedures, and handling of funds. EXPAND: Online gambling operators must be able to act on fraud/KYC failures while treating player balances fairly, including investigation holds and lawful confiscation only where justified. REFLECT: The rules below describe when and how Accounts may be restricted.

Grounds for suspension or closure

Compliance and verification: We may suspend or close your Account if you fail to complete KYC/age verification, provide false information, or are found to be underage.
Prohibited conduct: We may take action for suspected fraud, collusion, cheating, bonus abuse, chargebacks, money laundering concerns, or breach of these Terms.
Legal/regulatory requirements: We may restrict access to comply with applicable laws, court orders, or regulator requirements relevant to your location.

Procedure and funds handling

Notice where appropriate: Where practicable and lawful, we will notify you of suspension/closure and the general reason (we may limit details to protect investigations and security).
Balance settlement: Subject to verification and investigation outcomes, we will return remaining withdrawable funds to you via an approved method. If funds are not withdrawable due to chargebacks, fraud, or bonus forfeiture, we may adjust balances accordingly.
Investigation holds: We may temporarily withhold withdrawals during investigations. We will complete reviews within a reasonable time, considering complexity and third-party dependencies.

Governing Law & Jurisdiction

OBSERVE: The Terms must identify governing law and a dispute mechanism while acknowledging Canadian provincial segmentation (Ontario vs rest of Canada) and the Operator's licensing references in the provided data. EXPAND: Because online gambling in Canada is provincially regulated, a single "Canada-wide" court clause may be inappropriate for Ontario-regulated activity; also, the data references a Malta-licensed entity (Digimedia Ltd, MGA/B2C/167/2008) and an Ontario-regulated operator (Cadtree Limited under AGCO/iGO). REFLECT: The clause below sets a practical dispute path and clarifies jurisdictional context, without overriding mandatory local consumer protections.

Regional legal framework notice

Ontario: The provided data indicates All Slots Casino operations for Ontario residents are regulated by the Alcohol and Gaming Commission of Ontario (AGCO) and operated under an agreement with iGaming Ontario (iGO), with Ontario residents directed to https://allslots.ca. If you are an Ontario resident, disputes related to regulated Ontario play should be pursued through the Ontario-regulated channel and its applicable terms.
Rest of Canada and Malta licensing reference: The provided data references Digimedia Ltd (part of Fortune Lounge Group) with Malta Gaming Authority licence MGA/B2C/167/2008 (issue date referenced: 01 Aug 2018; status noted as active in the provided data), and indicates https://allslotscasino.com for other Canadian regions. The Website you are using is https://allslots-play.ca and these Terms apply to your use of this Website.

Governing law

Applicable law: To the extent permitted by applicable law and without limiting mandatory rights, these Terms and any dispute or claim arising from them are governed by the laws applicable in the jurisdiction most closely connected to the Service being provided to you, taking into account your location and any mandatory provincial/territorial rules.
Mandatory protections: Nothing in this section removes non-waivable rights you may have under applicable Canadian consumer or privacy legislation.

Dispute resolution

Step 1 - Contact support: You agree to first submit your complaint to customer support with relevant details (Account identifier, dates, transaction IDs, screenshots where possible).
Step 2 - Internal review: We will investigate using system logs, game round records, and payment provider confirmations, and provide a reasoned response within a reasonable timeframe.
Step 3 - Escalation: If unresolved, the dispute may be escalated to the appropriate dispute forum permitted by applicable law and the relevant operational framework connected to your location (including courts of competent jurisdiction). Where an arbitration mechanism is offered in a specific product flow, it will be disclosed at the time and will not apply where prohibited by law.

Contact Information

OBSERVE: The provided data includes a Malta address for Digimedia Ltd and lists websites for Ontario, rest of Canada, and regulators, but does not specify phone numbers or email addresses. EXPAND: To avoid inventing contact details, we must disclose what is known, provide the official web entry points, and reference regulators' websites as informational sources. REFLECT: The contact information below is limited to the verified details provided.

Customer support (Website)

Website: https://allslots-play.ca
Email: Not specified in the provided data.
Phone: Not specified in the provided data.
Contact form: Not specified in the provided data.

Legal/Operator address (as provided)

Entity (rest-of-Canada operator reference): Digimedia Ltd (described in the provided data as part of Fortune Lounge Group)
Address: 9 Empire Stadium Street, Gzira, GZR 1300, Malta
Licence reference: Malta Gaming Authority (MGA) licence MGA/B2C/167/2008 (as provided)

Official websites and regulator references (as provided)

Ontario official site (per provided data): https://allslots.ca
Rest of Canada official site (per provided data): https://allslotscasino.com
Malta Gaming Authority (information reference): https://mga.org.mt
iGaming Ontario (information reference): https://igamingontario.ca