Responsible Gaming

Responsible gaming is a conscious, informed approach to casino entertainment. It means enjoying online slots and other games as a form of leisure, while keeping full control over your time, money, and emotions. Gambling should never be used to solve financial problems or cope with stress, and it must only be undertaken by adults who are of legal gambling age in their province or territory.

This responsible gaming information has been prepared by the All Slots Casino team on allslots-play.ca to complement the tools and protections that All Slots Casino provides on its official Canadian sites (allslotscasino.com for most of Canada and allslots.ca for Ontario). The operator (Digimedia Ltd under Malta Gaming Authority licence MGA/B2C/167/2008, and Cadtree Limited under AGCO and iGaming Ontario oversight) is required to promote responsible play and to offer practical tools such as limits and self-exclusion. If you feel your gambling may be causing harm, support is available: the casino's support team and independent professional services can help you regain control.

Nothing on this page is financial, psychological, or legal advice. It is informational support to help you make safer choices when playing at All Slots Casino's regulated sites.

Risk Awareness

Most players in Canada gamble occasionally and within limits. However, a small proportion develop problematic or addictive behaviour. Recognizing early warning signs is essential to protecting yourself and your family. The following indications, especially when they occur together or intensify over time, may signal developing gambling harm:

• Gambling more frequently or for longer sessions than you intended, often chasing an initial big win.
• Thinking about All Slots Casino or other gambling sites constantly, even at work, school, or during family time.
• Increasing your deposits to recover losses ("chasing losses") rather than accepting them as the cost of entertainment.
• Borrowing money, using credit, or selling belongings to fund gambling.
• Hiding gambling activities from partners, family, or friends, or lying about how much you spend.
• Feeling irritable, anxious, hopeless, or depressed when you are unable to gamble or when you lose.
• Neglecting work, studies, or family responsibilities because of online play.
• Using gambling to escape from stress, loneliness, or other emotional difficulties.

Gambling harm can affect anyone, regardless of age, income, or background. If you recognize these patterns, it is important to act early by using the tools described below and by speaking to professional support services where necessary.

Self-Assessment Questions

The following questions can help you reflect honestly on your behaviour. Answer "yes" or "no" to each statement:

• I gamble with money that I cannot comfortably afford to lose.
• I have tried to cut down or stop gambling but found it difficult to do so.
• I gamble longer than I plan to, and I often ignore my own time limits.
• I have borrowed money, used credit, or missed bills because of gambling.
• I feel guilty, ashamed, or anxious after gambling sessions.
• People close to me are worried about how much I gamble.
• I use gambling to forget my problems or to improve my mood.
• I have hidden or minimized my gambling from family, friends, or colleagues.

If you answered "yes" to two or more of these questions, you may be at risk of gambling-related harm. Consider lowering your limits, taking a break, or using self-exclusion. You are strongly encouraged to contact a Canadian helpline or a counsellor listed in the Support Resources section for confidential, non-judgmental assistance.

Limits & Tools

All Slots Casino is required by the Malta Gaming Authority (for most Canadian players) and by the Alcohol and Gaming Commission of Ontario / iGaming Ontario (for Ontario players) to provide tools that help you control your play. Although the exact menu labels may vary slightly between allslotscasino.com and allslots.ca, the following features are typically available in your account.

Deposit Limits (Daily, Weekly, Monthly)

Deposit limits cap how much money you can add to your player account within a given period. Once a limit is reached, you cannot deposit more until the period resets. This is one of the most effective safeguards you can use.

1. Log in: Sign in to your All Slots Casino account on the official site for your province (allslotscasino.com for most of Canada, allslots.ca for Ontario).
2. Open your account settings: Go to "My Account" or your profile menu.
3. Access responsible gaming tools: Select "Responsible Gaming," "Play Responsibly," or "Limits."
4. Choose deposit limits: You should see options such as "Daily Deposit Limit," "Weekly Deposit Limit," and "Monthly Deposit Limit."
5. Enter your limits: Type in realistic amounts you can afford to lose without affecting your essential expenses. For example:
   • Daily: CAD 40
   • Weekly: CAD 120
   • Monthly: CAD 400
6. Confirm and save: Click "Save," "Set Limit," or equivalent. You may be asked to re-enter your password or confirm via e-mail or SMS.

In line with regulatory practice, any request to decrease your deposit limits normally takes effect immediately. Any request to increase or remove a limit may be subject to a cooling-off period (for example, 24 hours or more) before it is applied. This delay is designed to protect you from impulsive decisions.

Time Spent Limits & Session Timers

Time limits help prevent excessively long playing sessions and reduce the risk of losing track of time.

1. Locate time tools: In the same "Responsible Gaming" or "Play Settings" area, look for "Session Limit," "Time Reminder," or "Reality Check."
2. Set a limit: Choose how long you want to be able to play in a single session (for example, 30, 60, or 120 minutes).
3. Enable reminders: Activate reality check pop-ups that show how long you have been playing and your net result for the session, prompting you to log out or continue.
4. Confirm settings: Save your preferences. The system will automatically notify you or end the session when your chosen time limit is reached, according to the option you select.

Short Breaks ("Time-Out" or "Cool-Off")

If you feel that your gambling is becoming too intense but you are not ready for long-term self-exclusion, you can take a short break from play.

1. Open responsible gaming tools: After logging in, go to "Responsible Gaming" and select "Time-Out," "Cool-Off," or a similar option.
2. Choose a duration: Typical options may include:
   • 24 hours
   • 48 hours (2 days)
   • 72 hours (3 days)
   • 7 days or longer, depending on site configuration and regulation
3. Confirm your choice: Read the explanation of what will happen to your account during this period, then click "Confirm" or "Activate Time-Out." You may receive a confirmation e-mail.
4. Effects of a Time-Out: While the Time-Out is active, you will not be able to place bets or make deposits. You may, depending on regulatory rules, still be able to withdraw remaining funds and access parts of your account information.

In line with Canadian regulatory expectations, Time-Out decisions are binding for the chosen period. The casino may not allow early reactivation, and any request to extend a Time-Out is usually processed immediately.

Self-Exclusion

Self-exclusion is a stronger protective measure for players who feel they are unable to control their gambling with limits or short breaks alone. By self-excluding, you ask the casino to block your access for a defined period or permanently.

How to Request Self-Exclusion

1. Access the self-exclusion menu: After logging in, open "My Account" and navigate to "Responsible Gaming," then select "Self-Exclusion," "Close Account," or equivalent. If you cannot log in or cannot find the option, contact customer support via live chat or e-mail and clearly state that you wish to self-exclude.
2. Select the exclusion period: Typical options (subject to regulator rules) may include:
   • 6 months
   • 1 year
   • 2 - 5 years
   • Lifetime (permanent closure)
3. Read the conditions: Carefully review what self-exclusion means, including access restrictions, treatment of remaining funds, and how you may (or may not) return after the period ends.
4. Confirm your decision: Tick any required checkboxes and click "Confirm," "Self-Exclude," or similar. You may be asked to confirm via e-mail or SMS to prevent accidental requests.
5. Keep confirmation: Save any confirmation message for your records. It may be useful if you need to discuss your case with support or a regulator.

Consequences of Self-Exclusion

• Login and play blocked: You will not be able to log in or place bets at All Slots Casino during the self-exclusion period. Attempts to create new accounts may violate the terms and could lead to permanent closure of all related accounts.
• Deposits and marketing: Deposits are generally blocked and you should not receive marketing materials. If you still receive promotional messages, contact support immediately to update your preferences.
• Remaining balance: As a rule, any withdrawable real-money balance will be handled in accordance with the casino's terms and applicable law. You may be asked to request a withdrawal before final closure where permitted. Bonus funds or unfinished wagering requirements are typically forfeited.
• No early cancellation: Self-exclusion is intended as a firm decision. In most cases, you cannot shorten or cancel the exclusion before the end date. For permanent exclusions, re-opening is usually not allowed.
• Post-exclusion return: If the regulations allow you to return after a fixed-term exclusion, a cooling-off and review process may apply, including additional checks and confirmations that you still wish to re-activate your account.

Provincial and National Self-Exclusion Schemes

In addition to casino-level self-exclusion, some Canadian provinces operate wider programs:

• Ontario: Players can use province-wide self-exclusion through programs operated in partnership with iGaming Ontario (for example, My PlayBreak). This can restrict access to multiple regulated operators, not only a single site.
• Other provinces and territories: Options vary and may include self-exclusion from land-based casinos and, in some cases, online platforms. Check your provincial regulator's website for details.

For comprehensive protection, consider combining All Slots Casino's internal self-exclusion with any provincial self-exclusion schemes you qualify for.

Support Resources

If you are worried about your gambling, or about someone close to you, external professional help is strongly recommended in addition to the tools provided on the casino's websites. The services listed below operate independently of All Slots Casino and allslots-play.ca, and offer confidential support.

Local Support for Players in Canada

The following services are examples of recognized support resources frequently referenced in Canadian responsible gambling materials. Availability may change, so you should always confirm details on the official websites of the organizations.

• Ontario - ConnexOntario
  • Phone: 1-866-531-2600 (toll-free within Ontario)
  • Website: connexontario.ca
  • Hours: 24 hours a day, 7 days a week
  • Languages: English and French, with access to interpreters for many other languages
  • Services: Information, referral, and support for problem gambling, mental health, and addictions.
• British Columbia - BC Gambling Support Line
  • Phone: 1-888-795-6111 (toll-free within BC)
  • Website: Search "BC Problem Gambling Help" via the BC government site.
  • Hours: 24/7
  • Languages: English, with access to translation services.
• Other Provinces and Territories
  • Most provincial health authorities in Canada offer problem gambling helplines and counselling services. Visit your provincial government or health authority website (for example, Alberta Health Services, Manitoba Health, Loto-Québec, Saskatchewan Health Authority) and search for "problem gambling help" or "gambling support."

If you are in immediate crisis or having thoughts of self-harm, contact local emergency services or a national crisis support line in Canada right away. Gambling operators and review sites cannot provide emergency intervention.

International Support Organizations

The following international organizations provide online support, which may be useful if you prefer digital channels or if local services are hard to access:

National Self-Exclusion Schemes (Outside Canada)

These schemes may be relevant if you also use gambling sites licensed in other countries:

• United Kingdom - GamStop
  • Website: gamstop.co.uk
  • Description: Free national self-exclusion system that blocks you from using online gambling sites licensed in Great Britain for periods of 6 months, 1 year, or 5 years.
• Spain - RGIAJ (Registro General de Interdicciones de Acceso al Juego)
  • Website: Accessible via Spain's Directorate General for the Regulation of Gambling (DGOJ).
  • Description: National registry allowing individuals to prohibit themselves from accessing licensed gambling operators in Spain.

Note that these international schemes do not replace Canadian provincial protections and may not cover All Slots Casino's Canadian offers. Always use the responsible gaming tools on the specific site where you play.

Blocking Software and Apps

Blocking tools can help prevent access to gambling sites and apps from your devices. They are not a substitute for counselling but can be an important part of a wider harm-reduction strategy.

• Gamban
  • Website: gamban.com
  • Description: Subscription-based software that blocks access to a wide range of gambling sites and apps across multiple devices.
• BetBlocker
  • Website: betblocker.org
  • Description: Free, charity-run app that allows you to block your device from many gambling services for chosen periods.

Family and Affected Others

Family members and friends are also impacted by gambling problems. They are encouraged to seek support in their own right, not only for the benefit of the person who gambles.

• Peer support groups: Organizations such as Gamblers Anonymous host related groups and forums for family members (often known as Gam-Anon in some regions). Check gamblersanonymous.org and look for meetings or resources for relatives and friends.
• Online forums and chats: Gambling Therapy and similar services provide forums and chat rooms specifically for affected others, where you can share experiences and coping strategies.

All contacts with these services are usually confidential. They will not share your information with All Slots Casino, allslots-play.ca, or other third parties except where required by law to protect you or someone else from serious harm.

Help for Family

If someone you care about may have a gambling problem, you are not responsible for fixing it alone, but you can play an important supportive role. At the same time, you must protect your own well-being and boundaries.

Starting the Conversation

• Choose the right time: Talk when both of you are calm, and there is enough privacy and time for a serious discussion.
• Use "I" statements: Focus on how their gambling affects you ("I feel worried when...") rather than accusations ("You always..."). This reduces defensiveness.
• Be specific and factual: Refer to concrete situations (missed bills, cancelled plans, increased secrecy) rather than general criticisms.
• Listen actively: Allow them to talk about their feelings, stressors, and fears, even if you do not agree with everything they say.
• Avoid enabling: Do not lend money or cover debts repeatedly, as this can unintentionally support ongoing gambling behaviour.

Encouraging Professional Help

• Suggest contacting a provincial helpline (such as ConnexOntario in Ontario) or another local service for an anonymous conversation with a trained professional.
• Propose an appointment with a psychotherapist, psychologist, or counsellor who specializes in addictions and gambling-related harm.
• Explore online options together, such as Gambling Therapy's multilingual services or other reputable organizations that offer assessments and recovery programs.
• Encourage the person to use the responsible gaming tools at All Slots Casino (deposit limits, Time-Out, self-exclusion) and to consider provincial self-exclusion if appropriate.

Support for Yourself as a Family Member

• Family support groups: Look for groups and forums aimed at relatives and friends of people with gambling problems (for example, groups linked from Gamblers Anonymous or Gambling Therapy). Sharing experiences with others in similar situations can help reduce isolation and shame.
• Personal counselling: Individual therapy for yourself can provide coping strategies, help you set boundaries, and support your emotional health.
• Safety and finances: Consider taking steps to protect joint accounts, credit cards, and household finances where legally appropriate. Seek professional legal or financial advice if needed.
• Emergency situations: If you believe there is an immediate risk of harm, contact local emergency services or crisis lines in Canada. Do not rely on the casino or this review site for emergency assistance.

Operator's Commitment

All Slots Casino, as reviewed by All Slots Casino on allslots-play.ca, is operated for most Canadian players by Digimedia Ltd under the supervision of the Malta Gaming Authority (MGA licence number MGA/B2C/167/2008, registered at 9 Empire Stadium Street, Gzira, GZR 1300, Malta). For players physically located in Ontario, the brand is operated by Cadtree Limited, regulated by the Alcohol and Gaming Commission of Ontario (AGCO) and offered under an operating agreement with iGaming Ontario (iGO). These regulators require robust responsible gambling policies and proactive risk management.

Internal Risk Checks and Monitoring

To reduce the risk of gambling-related harm, the operator typically implements systems and controls, which may include:

• Behavioural analysis: Monitoring patterns such as rapid and repeated deposits, escalating stakes, long continuous sessions, frequent use of multiple payment methods, or repeated attempts to deposit after declines.
• Automated alerts: Systems may flag unusual or high-risk activity, prompting on-screen reminders about responsible play, suggestions to set limits, or invitations to take a break.
• Reality checks: Periodic pop-ups summarizing session length and net results, giving you the option to log out or continue.
• Age and identity verification: Checks to ensure that only adults of legal gambling age can play, consistent with Canadian and Maltese regulations.
• Self-exclusion enforcement: Technical controls designed to block self-excluded players from logging in, depositing, or creating new accounts, in line with self-exclusion rules.

When Support May Contact You

In certain circumstances, and subject to privacy laws, the customer support or responsible gambling team may proactively reach out to you:

• When monitoring systems identify behaviour that may indicate a heightened risk of harm (for example, sudden large increases in spending, repeated deposit attempts, or extremely long play sessions).
• When you have previously disclosed gambling-related problems, or you have requested additional support.
• When regulatory obligations require the operator to provide specific warnings, messages, or interventions based on your activity.

Contact may take the form of e-mail, in-account messages, or, in some cases, live chat. The aim is supportive, not punitive. The team may:

• Offer information about limits, Time-Out, and self-exclusion tools.
• Encourage you to consider lower limits or a break from gambling.
• Provide details of external support organizations and helplines in Canada.
• In higher-risk cases, impose protective measures such as reduced limits, temporary suspension, or account closure, in line with regulatory requirements and the casino's policies.

This responsible gaming page on allslots-play.ca is informational and does not replace the official terms and conditions of All Slots Casino. In the event of any inconsistency, the rules and policies published on the official sites (allslotscasino.com and allslots.ca) and by the relevant regulators (MGA, AGCO, iGO) will prevail.

Updates

Responsible gambling laws, regulatory guidance, and internal operator policies evolve over time. Both All Slots Casino and allslots-play.ca may update their responsible gaming information to reflect changes in:

• Canadian federal, provincial, and territorial regulations.
• Requirements of the Malta Gaming Authority, the Alcohol and Gaming Commission of Ontario, and iGaming Ontario.
• Available player protection tools (for example, new types of limits or revised self-exclusion procedures).

How you will be notified:

• On the official casino sites: Changes to responsible gambling policies or terms and conditions may be notified via e-mail, in-account messages, on-site banners, or updated policy documents. You should review any such notices carefully.
• On allslots-play.ca: The All Slots Casino content will be periodically reviewed and updated. The "Last updated" date below indicates when this page was most recently revised.

Last updated: 2026-02-23

You are encouraged to check this page and the official casino websites regularly to ensure you are aware of the most current responsible gaming tools and obligations applicable to your jurisdiction.

Contact & Feedback

If you have questions about responsible gaming at All Slots Casino or wish to request help in setting up limits, Time-Outs, or self-exclusion, you can contact the operator's responsible gambling team, and you may also contact the allslots-play.ca review team for feedback about this page.

Responsible Gaming Department (Operator)

Please note: The contact details below are provided for informational purposes based on typical operator practice. For the most accurate and current information, always refer to the official All Slots Casino websites.

• E-mail (responsible gambling inquiries): [email protected]
• Telephone (customer support, including RG queries): Please refer to the "Contact Us" or support section on allslotscasino.com or allslots.ca for current phone or live chat options, as these may change over time and may differ by jurisdiction.

allslots-play.ca Review Team (Content & Feedback)

For comments about this responsible gaming page or to request additional informational resources, you can contact the All Slots Casino editorial team:

• E-mail: [email protected]

Feedback & Self-Control Request Form

You may also use the form below to request information, ask for guidance on using responsible gaming tools, or provide feedback on this content. This form does not replace the casino's own support channels and is not suitable for emergencies.

Name (optional):

E-mail address:

Type of request:
Information on limits / tools Help with self-assessment Support as family / friend Feedback on this page Other responsible gaming enquiry

Your message:

Important: This form is not monitored 24/7 and cannot be used for urgent situations or crisis support. If you are in immediate distress or at risk of harm, contact emergency services or a crisis helpline in Canada right away.

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